Applying new technologies to old laws
Building a virtual agent in collaboration with an
academic hospital? Making sure tools such as new
health applications comply with laws and
regulations? It may not sound like the standard job
of a lawyer. But it is exactly what Marlieke Bakker
(30), Manager Legal at Deloitte Legal, works on every
day: the intersection of legal possibilities and the
use of technology.
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“I've been working at Deloitte for five years now,” Marlieke says. “After I
finished my study in
Tilburg I began working as a legal counsel at an IT company. An interesting job,
but I wanted
to return to the Randstad. That is why I started looking around at a number of
law firms,
and Deloitte. I still remember the introductory meeting. There was an immediate
match. The
work content appealed to me, but especially the way of working together at
Deloitte. It is a
flat organization and as a junior you get a lot of freedom and customer contact
from the
start. It was exactly what I was looking for. My Digital Law department was just
getting
started. But in recent years we have grown from start-up and scale-up to a
mature division
within Deloitte. A valuable experience to have been a part in that.”
Marlieke focuses at Digital Law on health law, privacy legislation and medical
device
legislation. “Our Digital Health team consists of health scientists, IT
professionals, business
experts and lawyers. In other words, a young and varied team with which we can
offer
customers an integrated solution. We also cooperate a lot with our colleagues
abroad”,
Marlieke continues. “It is very inspiring and educational to work with so many
different
backgrounds. As a lawyer you sometimes have a tunnel vision, it can be
refreshing to see
different perspectives. It is the approach of our team to always look at the
possibilities,
instead of the impossibilities. Our goal is to apply new technologies to old
laws.”
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Marlieke's team recently built a virtual agent in collaboration with an academic
hospital.
“This chatbot reduces the compliance burden for the legal department. Simple,
frequently
asked questions are answered by the virtual agent. And it can interpret
questions and
forward them to the appropriate department.” Marlieke is also working on
supporting
health applications. “Certain software sometimes qualifies as a medical device,
which means
it must meet strict quality requirements. We can investigate whether this is
indeed the case
and if so, which requirements the application must meet exactly.” On top of that
she is very
busy with the use of data in quality registrations. “How can the processes work
more
efficient? And with which tools? Which data can be shared, who is responsible
and which
contracts are needed?”
It is a dynamic work field, Marlieke says. “This year the quality registration
will be
overhauled. There will be a new European regulation in the field of medical
devices and
many new requirements will be introduced. Interesting developments! The last few
years I
experienced that healthcare is my sector. I like to be socially involved and I
think it's great
that this is possible within an organization like Deloitte. Our team strives to
keep healthcare
affordable. By adding technology, the care organization is relieved and
employees can
continue to focus on what really matters: providing care to the people.”
But if healthcare is not your sector or if you do not want to choose just one
sector, that is
not a problem, Marlieke emphasizes. “At Deloitte you get plenty of freedom to do
what you
like and find interesting. You will be given the space to work on your own
propositions and
build your own customer base. You will learn a lot in a short period of time.
Everyone at
Digital Law follows the Legal Technologist Program, a broad training to become a
lawyer
with knowledge of technology. And after that you get plenty of time to discover
what your
area of interest is. Do you like two sectors or would you rather not pin
yourself down? Then
a hybrid role is of course also possible. Everything is possible at Deloitte.”
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CHOOSE YOUR IMPACT
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various Tax
& Legal departments. Within our teams, cooperation and personal development are
key.
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Deloitte.
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